Responsible Gaming
Our Commitment to Responsible Gaming
At Fair Go Casino Australia, we're committed to promoting responsible gaming practices. We believe that gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. This page provides information and resources to help you gamble safely and within your means.
Age Verification
Online gambling in Australia is only available to individuals aged 18 years and over. We take age verification seriously and require all users to confirm they are of legal age before accessing our platform. If you are under 18, you must not use our services. Parents and guardians are encouraged to use parental controls to prevent underage access to gambling websites.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following warning signs in yourself or someone else, it may be time to seek help:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money you've lost
- Hiding gambling activities or lying about the extent of your gambling
- Gambling to escape problems, stress, anxiety, or depression
- Neglecting family, friends, work, or studies due to gambling
- Borrowing money or going into debt to gamble
- Feeling restless or irritable when trying to reduce gambling
- Unsuccessful attempts to cut back or stop gambling
- Jeopardising relationships, education, or career opportunities
- Experiencing mood swings related to gambling wins and losses
Self-Help Tools & Controls
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a given period
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you need a break
- Session Limits: Set a time limit for how long you can play in one sitting
To access these tools, log into your account settings or contact our customer support team.
Support & Help Resources
If you're concerned about your gambling or need someone to talk to, help is available. The following organisations provide free, confidential support:
Australia
- Gambling Help Online – Free counselling and information for problem gambling
www.gamblinghelponline.org.au
Phone: 1800 858 858 (24/7 helpline)
International Resources
- GamCare (United Kingdom) – Free support and gambling awareness
www.gamcare.org.uk - GamStop (United Kingdom) – Self-exclusion scheme across UK gambling operators
www.gamstop.co.uk - Responsible Gambling Council (Canada) – Evidence-based resources and support
www.responsiblegambling.org - National Council on Problem Gambling (United States) – Helpline and resources
www.ncpgambling.org
1-800-GAMBLER (1-800-426-2537)
Take Action Today
If you think you may have a problem with gambling, please seek help immediately. There is no shame in asking for support – problem gambling is a recognised condition, and recovery is possible with the right help.
Contact one of the organisations above or speak to a counsellor who can provide confidential, non-judgmental support. Your health and wellbeing are our priority.